Sr. National Sales Manager - Retail - Calabasas Bakery

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Position Overview:

You may know us as a company with great food…You may also know us from ‘Fortune’s 100 Best Companies to Work For’ list…What you may not know is that at The Cheesecake Factory Bakery your direct daily contributions impact the creation and success of a world class product from an award winning facility.


At The Cheesecake Factory Bakery, our recipe for success begins with the highest-quality ingredients: our employees. Each one plays a critical role in creating our professional, collaborative environment and contributes to our success as the most advanced producers of superior dessert products. We continue to lead our industry in quality, while consistently exceeding expectations through our commitment to being partners of choice with our employees, customers and communities. 


The Sr. National Sales Manager is responsible for growing sales of Bakery products to the retail segment while protecting our brand. Responsible for developing, establishing, and maintaining a line of products into the customer base.  The Sr. National Sales manager retains existing customers, grows relationships with new/potential customers, and ensures the utmost of integrity while representing The Cheesecake Factory Bakery (TCFB) in these and all other relationships. In short, increases sales through excellent customer relations and new customer development, while maintaining the highest possible integrity. 



You’ll thrive in this position if you are: 

  • Service oriented: you’re a people person who is systematic and trustworthy interacting constructively with peers or teams of various levels demonstrating strong, positive communication skills. 
  • Driven by results: you are conscientious and persistent about delivering timely, high quality deliverables performing all job functions safely while follow instructions. 
  • Exhaustively meticulous: you have an unrelenting attention to detail leaving nothing to chance while understanding what deserves your immediate attention and what can wait. 
  • Improvement focused: you never turn off the thought “how can I do this better/faster.  
  • Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift learning to perform new tasks as required for business needs willing to work various shifts and work extended hours if necessary. 
  • A team player: While you’re a capable self-manager, you thrive when you’re a part of a team yet don’t mind getting your hands dirty on your own if needed.  
  • Pressure resistant: you have ice in your veins while under pressure and maintaining a positive outlook at work while the heat is on, is never an issue for you. 



Key Duties & Responsibilities:  

  • Seeks out and sells TCFB products to appropriate retail partners. 
  • Manages existing customer relationships to maintain and grow current business. 
  • Participates in the Annual Operating Plan process and meets or exceeds annual budgeted sales goals.  
  • Responsible for having excellent product knowledge. 
  • Communicates clearly, frequently and professionally with customers so as to ensure high retention. 
  • Manages and controls all associated costs within Company and Bakery guidelines and policy. 
  • Represents TCFB professionally in all aspects with customers. 
  • Organizes, manages and attends seasonal shows, as needed. 
  • Schedules customer and broker reviews semi-annually to evaluate progress and adjusts go-to-market plans. 
  • Develops sales plans and opportunities for the retail channel. 
  • Manages and leverages retail broker relationships to ensure continuous sales growth. 





What we Require:

  • Minimum of 5 years selling experience in retail;  In Store Baker (ISB) and frozen departments. 
  • Excellent communication skills – both verbal and written, as well as excellent listening skills 
  • Self-motivator, disciplined, strong work ethic with high integrity 
  • Ability to travel a minimum of 3 days per week 
  • Ability to frequently lift 35 pounds 
  • Proficient in Microsoft Office (i.e. Outlook, Word, Excel.) 
  • Participates in industry relation functions as required.  
What we Prefer:
  • Preferably located on the West Coast 
  • Bachelor’s Degree preferred



About Us: 

Recognized as one of the FORTUNE “100 Best Companies to Work For”, The Cheesecake Factory Incorporated operates more than 200 full-service, casual dining restaurants throughout the U.S. and Puerto Rico.  The Cheesecake Factory Bakery is headquartered in beautiful Calabasas, California with more than 600 staff members working in our manufacturing facilities in Calabasas, CA and Rocky Mount, NC. We create all of the delicious desserts on the menu at The Cheesecake Factory restaurants and we offer The Dream Factory brand cheesecakes and desserts in retail outlets nationwide.  #SoCheesecake    #LifeAtCheesecake


The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.  

Job ID: 1800159
Location: Calabasas, CA US,
The Cheesecake Factory 2/2/2018 6:56:59 PM
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