Shift Manager - Rocky Mount Bakery

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Position Overview:
You may know us as a company with great food…You may also know us from ‘Fortune’s 100 Best Companies to Work For’ list…What you may not know is that at The Cheesecake Factory Bakery your direct daily contributions impact the creation and success of a world class product from an award winning facility. 
At The Cheesecake Factory Bakery, our recipe for success begins with the highest-quality ingredients: our employees. Each one plays a critical role in creating our professional, collaborative environment and contributes to our success as the most advanced producers of superior dessert products. We continue to lead our industry in quality, while consistently exceeding expectations through our commitment to being partners of choice with our employees, customers and communities. 
The Shift Manager directs production activity for one shift of a three shift, seven day a week operation, to meet company Safety, People, Delivery, Service, Quality, 5S, Engagement and Cost objectives.  

Key Duties and Responsibilities
  • Shift leader and champion for 5s, Safety and Engagement. 
  • Oversees the production operation for a shift. 
  • Develops and implements new methods, procedures, and systems to improve production performance. 
  • Manages the appropriate staffing level for the shift. 
  • Uses performance feedback information based on standard line speeds and productivity rates to optimize work group productivity and labor efficiency. 
  • Manages material usage to ensure minimal waste, and maximum yield while maintaining strict adherence to formulations and specifications. 
  • Develops and implements new methods, procedures, and systems to improve cost performance. 
  • Ensures overall compliance with GMP's, Quality standards, house keeping and sanitation standards. 
  • Coordinates with Quality to ensure both Production and Quality are seamlessly working together and providing value. 
  • Supervises the shift operation to comply with all applicable safety laws and regulation, as well as company safety policies, procedures and standards. 
  • Mentors, coaches and provides corrective action. 
  • Oversees employee performance, recognizing and rewarding positive contributions, and exercising the company's progressive discipline policies when applicable. 
  • Trains, develops and monitors employees to support key performance goals for the company, as well as providing a satisfying and rewarding work environment for employees. 
  • Maintains a fair and professional work environment that focuses the business objectives, but also balances quality of work- life factors for employees. Ensures that dignity and respect are shown to all team members. 
  • Attends and participates in all required meetings. Communicates on a regular basis, all pertinent information to shift team members to create alignment of purpose and scope.
You’ll thrive in this position if you are:
  • Service oriented: you’re a people person who is systematic and trustworthy interacting constructively with peers or teams of various levels demonstrating strong, positive communication skills. 
  • Driven by results: you are conscientious and persistent about delivering timely, high quality deliverables performing all job functions safely while follow instructions. 
  • Exhaustively meticulous: you have an unrelenting attention to detail leaving nothing to chance while understanding what deserves your immediate attention and what can wait. 
  • Improvement focused: you never turn off the thought “how can I do this better/faster 
  • Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift learning to perform new tasks as required for business needs willing to work various shifts and work extended hours if necessary. 
  • A team player: While you’re a capable self-manager, you thrive when you’re a part of a team yet don’t mind getting your hands dirty on your own if needed. 
  • Pressure resistant: you have ice in your veins while under pressure and maintaining a positive outlook at work while the heat is on, is never an issue for you.
  • Bachelor’s Degree Preferred 
  • 5 years minimum supervisory experience in food manufacturing, preferably in bakery or dessert production. 
  • Strong quantitative skills, interpersonal skills, and the ability to think critically 
  • Self-directed with the ability to work independently as well as with groups
  • Excellent verbal and written communication skills.  
  • Bilingual in Spanish/English is preferred.  
  • Ability to effectively plan, organize and prioritize work

About Us

Recognized as one of the FORTUNE “100 Best Companies to Work For®” in 2017, for the fourth consecutive year, The Cheesecake Factory Incorporated operates more than 200 full-service, casual dining restaurants throughout the U.S. and Puerto Rico.  The Cheesecake Factory Bakery is headquartered in beautiful Calabasas, California with more than 600 staff members working in our manufacturing facilities in Calabasas, CA and Rocky Mount, NC. We create all of the delicious desserts on the menu at The Cheesecake Factory restaurants and we offer The Dream Factory brand cheesecakes and desserts in retail outlets nationwide.  #SoCheesecake    #GreatPlaceToWork2017


The Cheesecake Factory Incorporated is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.  

Job ID: 1700701
Location: Battleboro, NC US,
The Cheesecake Factory 9/11/2017 5:31:28 PM
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